If you return from Denmark, use the return label provided with your purchase.
For all returns, please fill in the return card provided with your purchase.
We strongly advise your return shipment to have a traceable service, so it can be located at all times. Please note that the customer must retain the receipt of their return shipment until the product is received and refunded by norseprojects.com. We only accept returns sent directly to the address below.
Return address:
Norse Projects WEB
Laplandsgade 11
2300 Copenhagen S
Denmark
Att: RETURNS & REPAIRS
Please remember to write Att: RETURN AND REPAIRS on the outside of the package to ensure a swift transit through any customs offices it may encounter. Excluding this information can result in a delay of your return – and in worst case the customs office will send the package back to your address.
Once we have inspected the returned goods, we will issue a refund (excluding delivery costs). You will receive an email confirming that your return has been processed.
The refund will automatically be issued, using the same method of payment which you used for the original purchase unless otherwise agreed.